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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Low RiskFDA Vet
Pets & Animals/Pet Medications

Sogeval Laboratories Inc: Synovial-Flex Soft Chews Recalled Due to Product Mislabeling

Agency Publication Date: March 11, 2014
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Summary

Sogeval Laboratories Inc is recalling 77 units of Synovial-Flex Soft Chews (120 count) because the bottles may actually contain Joint Max Double Strength soft chews. The recall was triggered by a consumer complaint regarding an unusual smell, leading to the discovery that the products were inadvertently mislabeled. These joint support supplements for dogs were distributed in Florida, Kentucky, Michigan, Minnesota, Ohio, Texas, and Washington. Consumers should verify if they have the affected lot and stop using the product to ensure their pets receive the intended supplement.

Risk

The product is mislabeled and contains a different joint supplement than what is listed on the container. This could cause consumers to give their pets a different formulation of ingredients than expected, though the risk level is considered low.

What You Should Do

  1. Check your container of Synovial-Flex Soft Chews (120 count) to see if it matches Model # FNGL9002120.
  2. Verify the lot number and expiration date on the packaging: look for Lot # 52070-1 with an expiration date of December 2015 (exp 12/2015).
  3. Stop using the product immediately if it matches the affected lot number and model.
  4. Contact your veterinarian or healthcare provider for guidance regarding your pet's health if they have consumed the mislabeled product.
  5. Return any unused product to the place of purchase for a refund and contact Sogeval Laboratories Inc for further instructions.
  6. For additional questions or to report adverse events, contact the FDA at 1-888-463-6332.

Your Remedy Options

๐Ÿ’ฐFull Refund

Return product for refund.

How to: Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund.

Affected Products

Product: Synovial-Flex Soft Chews Joint Support for Dogs (120 soft chews)
Model:
FNGL9002120
Lot Numbers:
52070-1 (exp 12/2015)
Date Ranges: December 2015

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 67417
Status: Resolved
Manufacturer: Sogeval Laboratories Inc
Sold By: specialty retailers
Manufactured In: United States
Units Affected: 77
Distributed To: Florida, Kentucky, Michigan, Minnesota, Ohio, Texas, Washington

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response