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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Tesla, Inc.: Model 3, S, X, and Y Vehicles Recalled for Software Failure to Detect Unlatched Hood

Agency Publication Date: July 24, 2024
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Summary

Tesla is recalling 1,849,638 vehicles, including 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles, because the hood latch assembly may fail to detect if the hood is unlatched. This defect means the vehicle might not warn the driver that the hood is open before they start driving. Tesla has released a free over-the-air (OTA) software update to fix this issue, and owner notification letters were mailed in September 2024.

Risk

If the vehicle fails to detect and warn the driver of an unlatched hood, the hood could fly fully open while the vehicle is in motion. This would obstruct the driver's view and significantly increase the risk of a crash.

What You Should Do

  1. Check if your vehicle is a 2021-2024 Model 3, Model S, or Model X, or a 2020-2024 Model Y.
  2. Verify if your vehicle has received the over-the-air (OTA) software update released by Tesla to address the hood latch detection issue.
  3. If you have questions about the update or haven't received it, contact Tesla customer service at 1-877-798-3752 and mention recall number SB-24-00-012.
  4. For additional information, you can contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Over-the-air (OTA) software update

How to: Tesla has released a free software update; owners should ensure their vehicle's software is up to date or contact Tesla customer service at 1-877-798-3752.

Affected Products

Product: 2021-2024 Tesla Model 3
Product: 2021-2024 Tesla Model S
Product: 2021-2024 Tesla Model X
Product: 2020-2024 Tesla Model Y

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V554000
Status: Active
Manufacturer: Tesla, Inc.
Sold By: Tesla, Inc.
Units Affected: 1,849,638 vehicles(18497% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: Yes โ€” fix may be delivered as an over-the-air software update
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: September 22, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SB-24-00-012
Agency Last Updated: May 18, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response