Mercedes-Benz USA is recalling approximately 2,025 vehicles, including several 2024 models of the CLE-Class and E-Class, due to a software error in the MBUX multimedia system. This error can cause important safety features, such as the cross-traffic alert and automatic emergency braking, to deactivate without warning. Mercedes-Benz dealers will update the vehicle software and parking control unit settings free of charge to resolve the issue.
The software error may prevent the vehicle from automatically applying the brakes during a cross-traffic situation, significantly increasing the risk of a collision or crash.
Free update of MBUX multimedia system software and parking control unit settings.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response