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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment

Cruise LLC: Automated Driving Systems Software Recalled for Unexpected Braking Risk

Agency Publication Date: August 9, 2024
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Summary

Cruise LLC is recalling approximately 1,194 Automated Driving Systems (ADS) units equipped with software versions released before May 14, 2024. These systems may cause the vehicle to brake suddenly and unexpectedly when another vehicle or a cyclist approaches from behind. Cruise has already updated the software in all supervised test fleet vehicles and will ensure all driverless fleet vehicles are repaired before they return to service.

Risk

The software may misinterpret the approach of a rear-approaching vehicle or cyclist, triggering sudden braking that increases the risk of a rear-end collision or crash.

What You Should Do

  1. Identify if your vehicle is part of the Cruise fleet and verify if it is using an Automated Driving System (ADS) software version released prior to May 14, 2024.
  2. If you are a supervised test fleet operator, confirm with Cruise that the software update provided for recall number 24-01 has been successfully installed.
  3. For driverless fleet vehicles, ensure the vehicle is held from service until the software repair is completed by Cruise.
  4. If you have further questions, contact Cruise LLC directly at their headquarters or through your established fleet management channels.
  5. Contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.

Your Remedy Options

๐Ÿ”งFree Repair

Software update for the Automated Driving Systems

How to: Cruise updated supervised test fleet vehicles free of charge; driverless fleet vehicles must be repaired prior to returning to service.

Affected Products

Product: Cruise Automated Driving Systems (ADS)
Date Ranges: Software versions released prior to May 14, 2024

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24E067000
Status: Active
Manufacturer: Cruise LLC
Sold By: Cruise LLC fleet
Manufactured In: United States
Units Affected: 1,194 vehicles(1194% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Equipment (E)
Recall Classification: Safety Defect
Owner Notification Date: May 13, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 24-01
Agency Last Updated: September 4, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response