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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

2024-2025 Ram ProMaster BEV Recalled for Loss of Drive Power

Agency Publication Date: October 6, 2025
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Summary

Chrysler (FCA US, LLC) is recalling approximately 790 of its 2024-2025 Ram ProMaster battery electric vehicles (BEV) due to a software issue. The software in the electric drive module may fail to manage torque correctly, which can lead to a sudden loss of drive power while operating. Dealers will update several software modules and inspect or replace the electric drive module as needed at no cost to owners.

Risk

A loss of drive power can cause the vehicle to slow down or stop unexpectedly in traffic, which significantly increases the risk of a crash.

What You Should Do

  1. This recall affects 2024-2025 Ram ProMaster battery electric vehicles (BEV) where electric drive module software issues may cause a loss of propulsion.
  2. Visit NHTSA.gov/recalls and enter your 17-character Vehicle Identification Number (VIN) to verify if your specific van is included in this recall. VINs will be searchable on the site starting October 16, 2025.
  3. Contact an authorized Chrysler or Ram dealer to schedule a free repair. The dealer will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit, and will also inspect the electric drive module for potential replacement.
  4. For more information, contact Chrysler customer service at 800-853-1403 and mention recall number 98C.
  5. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional safety information.

Your Remedy Options

๐Ÿ”งFree Repair

Software updates and drive module inspection/replacement.

How to: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary.

Affected Products

Product: 2024-2025 Ram ProMaster Battery Electric Vehicle (BEV)
Variants: Battery Electric Vehicle (BEV)

Vehicle Identification Numbers (VINs) will be searchable on NHTSA.gov beginning October 16, 2025.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V665000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Sold By: Authorized Chrysler Dealers; Authorized Ram Dealers
Units Affected: 790 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: October 30, 2025
Distributed To: Nationwide
Manufacturer Recall #: 98C
Agency Last Updated: February 20, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response