Ford Motor Company is recalling approximately 24,655 model year 2025 Explorer vehicles due to a software error in the powertrain control module (PCM). This module may reset while you are driving, which can cause the engine to stall suddenly or damage the vehicle's parking system. Authorized dealers will update the powertrain control module software for free to fix the issue.
A sudden engine stall leads to a loss of drive power, which can increase the risk of a crash while on the road. Additionally, if the parking system is damaged, the vehicle could roll away if it is placed in park without the parking brake being applied.
Free software update for the powertrain control module (PCM).
Ford's number for this recall is 25S35.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response