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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

Jayco, Inc.: 2022-2024 Motorhomes Recalled for Potential Loss of Power and Lighting

Agency Publication Date: March 30, 2023
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Summary

Jayco, Inc. is recalling 972 motorhomes across several models, including the 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL. A software error in the vehicle control module can cause a sudden loss of drive power or the failure of critical safety equipment like headlights and windshield wipers. Dealers will reprogram the affected control modules free of charge to fix the software bug.

Risk

A sudden loss of engine power while driving or the failure of headlights and windshield wipers in poor weather significantly reduces visibility and control, increasing the risk of a serious crash.

What You Should Do

  1. Check your vehicle registration or purchase documents to see if you own a 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, or Reatta XL motorhome.
  2. Contact Jayco customer service at 1-800-283-8267 to verify if your specific vehicle is included in this recall (Reference Manufacturer Recall Number Spartan 23V-062).
  3. Schedule an appointment with an authorized dealer to have the vehicle control module reprogrammed free of charge.
  4. If you have additional questions, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Vehicle control module software reprogramming.

How to: Dealers will reprogram the vehicle control module free of charge. Owners may contact Jayco at 1-800-283-8267.

Affected Products

Product: 2022-2024 Jayco Embark
Product: 2022-2024 Entegra Anthem
Product: 2022-2024 Entegra Aspire
Product: 2022-2024 Entegra Cornerstone
Product: 2022-2024 Entegra Reatta
Product: 2022-2024 Entegra Reatta XL

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V224000
Status: Active
Manufacturer: Jayco, Inc.
Sold By: authorized dealers
Units Affected: 972 vehicles(972% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: April 26, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: Spartan 23V-062
Agency Last Updated: October 11, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response