Soft Play has recalled about 200 Spider Climb enclosed vertical rope and plastic platform playground climbers. These units, primarily installed in McDonald's Restaurant Play Places, have climbing platforms that were designed too far apart, creating a significant gap. There have been 37 reported incidents, including 34 injuries to children who fell while climbing between levels. Soft Play has already contacted affected locations to install additional platforms and reduce the falling distance.
Children can fall while attempting to climb from one platform level to the next because the platforms were spaced too far apart. This defect has already resulted in 34 reports of injuries from falls within the enclosed tower assembly.
Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.

Recalled Spider Climb vertical playground climber with multi-level platforms
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response