Boa Technology is recalling approximately 33,000 pairs of snowboard boots across multiple brands because the M3v2 secondary reel dials can become stuck in the open position. When this happens, the fit at the front of the boot or the tongue can loosen unexpectedly, creating a fall hazard for the rider. The affected boots were sold nationwide at retailers like REI and online at REI.com and Backcountry.com between June 2015 and October 2015 for between $100 and $750. Consumers should stop using the boots immediately and contact Boa for a free repair kit that includes replacement reels and tools.
The boot's secondary tightening dial can fail and remain open, causing the boot to loosen around the foot or tongue while in use. This sudden loss of secure fit can cause the rider to lose control or balance, posing a significant fall hazard.
Consumers should immediately stop using the snowboard boots and contact the retailer where the boots were purchased or Boa for a free repair kit. Free replacement reels and a repair tool will be provided with instructions. A repair video is also available at https://vimeo.com/boa/M3v2fix.

M3v2 reels

Snowboots
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response