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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Clothing & Footwear/Footwear

Snowboard Boots with Boa Secondary Reels Recalled by Boa Due to Fall Hazard

Agency Publication Date: February 18, 2016
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Summary

Boa Technology is recalling approximately 33,000 pairs of snowboard boots across multiple brands because the M3v2 secondary reel dials can become stuck in the open position. When this happens, the fit at the front of the boot or the tongue can loosen unexpectedly, creating a fall hazard for the rider. The affected boots were sold nationwide at retailers like REI and online at REI.com and Backcountry.com between June 2015 and October 2015 for between $100 and $750. Consumers should stop using the boots immediately and contact Boa for a free repair kit that includes replacement reels and tools.

Risk

The boot's secondary tightening dial can fail and remain open, causing the boot to loosen around the foot or tongue while in use. This sudden loss of secure fit can cause the rider to lose control or balance, posing a significant fall hazard.

What You Should Do

  1. Immediately stop using the recalled snowboard boots containing the M3v2 secondary reel dial.
  2. Check the front of the M3v2 reel dial on your boots; if there is an adhesive sticker dot on the front, the dial has already been replaced and no further action is needed.
  3. Identify if your boots are one of the affected models: 32 (Binary), Burton (Photon, Concord, Felix), DC (Control), DeeLuxe (Spark Summit, Vicious), Flow (Helios Focus), Head (Six Boa Focus), K2 (Darko), Ride (Fuze, Lasso, Triad, Hera, Norris), Rome (Inferno, Memphis), Salomon (Dialogue Focus), or Scarpa (EVO F1).
  4. Contact Boa Technology at 1-844-203-1297, email info@boatechnology.com, or visit www.boatechnology.com to request a free repair kit, which includes replacement reels, a repair tool, and instructions.
  5. View the repair instructional video at https://vimeo.com/boa/M3v2fix for assistance with installing the replacement parts.
  6. For additional information, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the snowboard boots and contact the retailer where the boots were purchased or Boa for a free repair kit. Free replacement reels and a repair tool will be provided with instructions. A repair video is also available at https://vimeo.com/boa/M3v2fix.

Contact: Boa Technology, Inc., toll free at 1-844-203-1297, email at info@boatechnology.com or online at www.boatechnology.com and click on "2015/16 Snowboard + Ski Boot Secondary Reel Recall" for more information.

Affected Products

Product: 32 Binary Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Burton Photon Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Burton Concord Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Burton Felix Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: DC Control Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: DeeLuxe Spark Summit Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: DeeLuxe Vicious Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Flow Helios Focus Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Head Six Boa Focus Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: K2 Darko Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Ride Fuze Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Ride Lasso Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Ride Triad Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Ride Hera Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Ride Norris Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Rome Inferno Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Rome Memphis Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Salomon Dialogue Focus Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015
Product: Scarpa EVO F1 Snowboard Boots with M3v2 secondary reel
Model:
M3v2
Date Ranges: June 2015 - October 2015

Product Images

M3v2 reels

M3v2 reels

Snowboots

Snowboots

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16105
Status: Active
Sold By: REI and other retailers nationwide and online, including at REI.com and Backcountry.com, from June 2015 through October 2015 for between $100 to $750.
Distributor: Boa Technology, Inc., of Denver, Colo.
Manufactured In: China
Units Affected: About 33,000 (in addition, about 4,500 in Canada)
Distributed To: Nationwide
Contact: Boa Technology, Inc., toll free at 1-844-203-1297, email at info@boatechnology.com or online at www.boatechnology.com and click on "2015/16 Snowboard + Ski Boot Secondary Reel Recall" for more information.
Agency Last Updated: February 18, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response