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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Batteries & Chargers

Pixy Flying Camera Lithium-Ion Batteries Recalled for Fire Hazard

Agency Publication Date: February 1, 2024
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Summary

Snap has recalled about 71,000 lithium-ion batteries used in its yellow, pocket-sized Pixy Flying Camera. The batteries can overheat and bulge, which poses a fire hazard to users. There have been four reports of the batteries overheating, resulting in one minor fire and one minor injury. Consumers should immediately stop using the camera and follow instructions for a refund and safe battery disposal.

Risk

The rechargeable battery can overheat and bulge, creating a risk of fire. Snap has received reports of the battery catching fire and causing one minor injury.

What You Should Do

  1. This recall involves the yellow rechargeable lithium-ion batteries sold for the Pixy Flying Camera, which is also yellow and measures about five inches long by four inches wide.
  2. Identify the battery by its size (approximately three inches long and half an inch wide) and the "pixy" branding printed on the yellow casing.
  3. Immediately stop using the Pixy Flying Camera, remove the battery from the device, and stop charging it.
  4. Visit www.pixy.com to participate in the recall, receive a refund for the purchase price of the battery and the camera, and obtain instructions on how to safely dispose of the battery according to local and state regulations.
  5. For more information, contact Snap’s recall hotline at 800-269-6990 24 hours a day, email support@pixy.com, or visit support.pixy.com/recall.
  6. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the Pixy Flying Camera, remove the battery and stop charging it. Consumers should then visit www.pixy.com for instructions on how to participate in the recall, receive a refund of the purchase price, and dispose of the battery in accordance with local and state regulations. The Pixy flying camera and other Pixy accessories are also separately eligible for a refund of the purchase price.

Contact: Snap's recall hotline at 800-269-6990 24 hours a day, or email at support@pixy.com or online at https://support.pixy.com/recall or go to www.pixy.com and click on "Recalls" at the bottom of the page for more information. Snap is contacting all known purchasers directly.

Affected Products

Product: Lithium-ion battery for Pixy Flying Camera
Variants: Yellow
Date Ranges: Sold May 2022 through December 2023

The battery measures about three inches long and half an inch wide. It was sold separately and as part of the Pixy Flying Camera or Flight Pack bundle.

Product Images

Recalled battery for Pixy Flying Camera

Recalled battery for Pixy Flying Camera

Pixy Flying Camera with recalled battery on charger

Pixy Flying Camera with recalled battery on charger

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24095
Status: Active
Sold By: Pixy.com; Amazon.com
Manufactured In: China
Units Affected: About 71,000
Distributed To: Nationwide
Importer: Snap LLC., of Santa Monica, California
Contact: Snap's recall hotline at 800-269-6990 24 hours a day, or email at support@pixy.com or online at https://support.pixy.com/recall or go to www.pixy.com and click on "Recalls" at the bottom of the page for more information. Snap is contacting all known purchasers directly.
Agency Last Updated: February 1, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response