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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Kitchen & Dining

SMEG Retro Style Refrigerators Recalled Due to Door Detachment Injury Hazard

Agency Publication Date: August 8, 2024
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Summary

SMEG USA is recalling about 900 retro-style refrigerators with freezers because the refrigerator door can detach and fall off unexpectedly. This recall affects model FAB38U units sold in various colors including black, cream, red, and white between September 2020 and January 2024. While no injuries have been reported, the firm has received nine reports of doors falling off, posing a risk of injury to anyone nearby. SMEG is offering a free repair by a certified technician.

Risk

The refrigerator door can detach and fall, potentially causing impact or crush injuries to consumers. Nine incidents of the door falling off have been reported to date.

What You Should Do

  1. This recall involves SMEG-branded retro-style refrigerators with freezers with model numbers starting with FAB38U and serial numbers beginning with 2781.
  2. Identify your refrigerator by checking the front for the "SMEG" logo and looking inside the top door for a white label that lists "Made in Italy," the model number, and the serial number. The units were sold in black, cream, pastel blue, pastel green, red, and white.
  3. Stop using the recalled refrigerator immediately and contact SMEG USA at 888-763-4782 or recall@smegusa.com to schedule a free repair by a certified service provider.
  4. Email a photo of the label showing both the refrigerator's model and serial numbers to recall@smegusa.com to initiate the repair process.
  5. Visit https://www.smeg.com/us/recall or www.smeg.com and click on "Recalls" for more information.
  6. Call the CPSC at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled refrigerators and contact SMEG USA to schedule a free repair by a certified service provider. Consumers will be asked to email a photo of both the refrigerator's model number and the serial number to recall@smegusa.com.

Contact: SMEG USA toll-free at 888-763-4782 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@smegusa.com, or online at https://www.smeg.com/us/recall or www.smeg.com and click on "Recalls" for more information.

Affected Products

Product: SMEG Retro Style Refrigerator with Freezer (Model FAB38U)
Variants: Black, Cream, Pastel blue, Pastel green, Red, White, Left-opening door, Right-opening door
Model:
FAB38U
Serial Numbers:
2781
Date Ranges: Sold September 2020 โ€” January 2024

Serial numbers beginning with 2781. Model and serial found on white label inside top door. Measures approximately 28 inches wide, 30 inches deep, and 80 inches high.

Product Images

Recalled SMEG refrigerator

Recalled SMEG refrigerator

"Made in Italy", the model, and serial numbers are printed on a white label inside of the refrigerator's top door

"Made in Italy", the model, and serial numbers are printed on a white label inside of the refrigerator's top door

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24334
Status: Active
Sold By: Independent kitchen and appliance stores; williams-sonoma.com; ajmadison.com; wayfair.com
Manufactured In: Italy
Units Affected: About 900
Distributed To: Nationwide
Importer: SMEG USA Inc., of New York
Contact: SMEG USA toll-free at 888-763-4782 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@smegusa.com, or online at https://www.smeg.com/us/recall or www.smeg.com and click on "Recalls" for more information.
Agency Last Updated: August 8, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response