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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Baby & Nursery/Bath & Changing

Signature Hardware Recalls Wall-Mounted Shower Seats Due to Fall and Laceration Hazards

Agency Publication Date: December 4, 2018
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Summary

Signature Hardware is recalling about 7,200 wall-mounted, folding teak wood shower seats because the aluminum hardware supporting the seat can corrode over time. This corrosion causes the seat to break unexpectedly during use, posing serious fall and laceration risks. There have been 194 reports of these seats breaking, resulting in 23 injuries including scrapes, bruises, three cases requiring stitches, and one lumbar fracture. The seats were sold in various finishes and were available online and in select showrooms between 2011 and 2018. Consumers should immediately stop using the seats and contact Signature Hardware for a full refund.

Risk

The internal aluminum support hardware can corrode and weaken, causing the seat to break or collapse while a person is sitting on it. This failure can lead to sudden falls and sharp edges from broken hardware or wood, which have already caused lacerations requiring stitches and a spinal fracture.

What You Should Do

  1. Immediately stop using the recalled wall-mounted folding shower seats.
  2. Identify your product by checking your purchase receipt or email order confirmation for SKU number 917726. The seats are made of teak wood slats and feature support rods and bracket covers in brushed nickel, chrome, or oil-rubbed bronze finishes.
  3. Measure your seat to confirm the dimensions: affected seats are 16 inches wide by 13.5 inches deep, with a 11.75-inch width between the centers of the wall mounting brackets.
  4. Contact Signature Hardware toll-free at 866-855-2284 from 8 a.m. to 9 p.m. ET Monday through Friday, 8 a.m. to 6 p.m. ET on Saturday, or noon to 6 p.m. ET on Sunday to receive a full refund.
  5. You can also visit www.signaturehardware.com and click on 'Product Recall' for more information and to initiate your refund process.
  6. For additional questions, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled shower seats and contact Signature Hardware to receive a full refund.

Contact: Signature Hardware toll-free at 866-855-2284 from 8 a.m. to 9 p.m. ET Monday through Friday, 8 a.m. to 6 p.m. ET on Saturday, noon to 6 p.m. ET on Sunday, or online at www.signaturehardware.com and click on “Product Recall” for more information.

Affected Products

Product: Signature Hardware Wall-Mounted Folding Shower Seat (Brushed Nickel finish)
Model:
917726
Date Ranges: Sold January 2011 - July 2018
Product: Signature Hardware Wall-Mounted Folding Shower Seat (Chrome finish)
Model:
917726
Date Ranges: Sold January 2011 - July 2018
Product: Signature Hardware Wall-Mounted Folding Shower Seat (Oil-Rubbed Bronze finish)
Model:
917726
Date Ranges: Sold January 2011 - July 2018

Product Images

Recalled mounted wall seat with oil-rubbed bronze finish

Recalled mounted wall seat with oil-rubbed bronze finish

Recalled mounted wall seat with chrome finish

Recalled mounted wall seat with chrome finish

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19043
Status: Active
Sold By: Signature Hardware by telephone and online at signaturehardware.com between January 2011 and July 2018 and by Barclay Products Ltd. through its showroom in Gurnee, Illinois between October 2013 and June 2017 for between $150 and $160.
Manufactured In: China
Units Affected: About 7,200 (in addition, about 80 were sold in Canada)
Distributed To: Nationwide
Importer: Clawfoot Supply LLC, d/b/a Signature Hardware, of Erlanger, Ky.
Contact: Signature Hardware toll-free at 866-855-2284 from 8 a.m. to 9 p.m. ET Monday through Friday, 8 a.m. to 6 p.m. ET on Saturday, noon to 6 p.m. ET on Sunday, or online at www.signaturehardware.com and click on “Product Recall” for more information.
Agency Last Updated: December 4, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response