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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Medical Devices/Home Healthcare

Signature Hardware Recalls Towel Grab Bars Due to Fall and Injury Hazards

Agency Publication Date: May 5, 2021
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Summary

Signature Hardware is recalling approximately 330 Pickens Flip Up Towel Grab Bars sold between May 2012 and October 2020. The product features a straight towel bar and a curved grab bar in either brushed or polished stainless steel finishes. The recall was issued because the unit can break or detach if the towel bar portion is used for bodily support, and the manufacturer has received 13 reports of the bars detaching.

Risk

The towel bar and grab bar components can detach from each other, causing a person relying on the bar for stability to lose their balance and fall. There have been two reports of consumers falling due to this defect.

What You Should Do

  1. Immediately stop using the Pickens Flip Up Towel Grab Bar for bodily support or stability.
  2. Identify the product by checking your purchase receipts or email order confirmations for SKU number 920115.
  3. Verify if you have the 'Brushed Stainless Steel' or 'Polished Stainless Steel' finish, both of which are affected.
  4. Contact Signature Hardware for a full refund or a free replacement grab bar by calling toll-free at 888-520-0167 from 8 a.m. to 7 p.m. ET Monday through Friday, or by emailing shtowelbar@realtimeresults.net.
  5. Consumers should immediately stop using the recalled product and contact Signature Hardware for a full refund or a free replacement grab bar.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772 or visit www.cpsc.gov.

Your Remedy Options

๐Ÿ“‹Refund, Replace

Consumers should immediately stop using the recalled product and contact Signature Hardware for a full refund or a free replacement grab bar.

Contact: Signature Hardware toll-free at 888-520-0167 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at shtowelbar@realtimeresults.net or online at www.signaturehardware.com and click on "Returns" at the bottom of the home page, and then on "Product Recall" near the top of page for more information.

Affected Products

Product: Pickens Flip Up Towel Grab Bar (Brushed Stainless Steel)
Model:
920115
Date Ranges: May 2012 through October 2020
Product: Pickens Flip Up Towel Grab Bar (Polished Stainless Steel)
Model:
920115
Date Ranges: May 2012 through October 2020

Product Images

Recalled Pickens Flip Up Towel Grab Bar in Brushed Stainless Steel

Recalled Pickens Flip Up Towel Grab Bar in Brushed Stainless Steel

Recalled Pickens Flip Up Towel Grab Bar in Polished Stainless Steel

Recalled Pickens Flip Up Towel Grab Bar in Polished Stainless Steel

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21126
Status: Active
Sold By: Online at www.signaturehardware.com, Amazon.com, and build.com from May 2012 through October 2020 for about $140.
Manufactured In: China
Units Affected: About 330 (In addition, about 5 were sold in Canada)
Distributed To: Nationwide
Importer: Clawfoot Supply LLC, d/b/a Signature Hardware, of Erlanger, Ky.
Contact: Signature Hardware toll-free at 888-520-0167 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at shtowelbar@realtimeresults.net or online at www.signaturehardware.com and click on "Returns" at the bottom of the home page, and then on "Product Recall" near the top of page for more information.
Agency Last Updated: May 5, 2021

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response