Siemens Healthcare Diagnostics Inc is recalling approximately 4,022 epoc BGEM Test Cards (BUN, Crea, and Veterinary models) because they may provide inaccurately high glucose readings for samples that are actually at the low end of the testing range. This recall affects cards used with epoc Host software version 3.37.3, epoc NXS software version 4.10.6, and Sensor Configuration 41.1. If a patient or animal actually has low blood sugar but the test incorrectly shows a high result, it could lead to dangerous treatment decisions or a failure to provide necessary medical care. These products were distributed to various medical facilities and veterinary clinics across several states and international locations between May and August 2023.
The defect causes the test card to report a high glucose level when the actual level is low. This discrepancy can lead to a missed diagnosis of hypoglycemia (dangerously low blood sugar) or cause medical providers to administer unnecessary glucose-lowering treatments, which can result in serious health complications.
Healthcare provider or manufacturer consultation
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: FDA iRES · Raw API Response
openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.