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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Siemens epoc NXS Host Recalled for Software Glitch and Patient Name Errors

Agency Publication Date: December 20, 2024
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Summary

Siemens Healthcare Diagnostics is recalling 13,279 units of its epoc NXS Host blood analysis system due to a software malfunction. The device, which is used by medical professionals for testing blood samples, can incorrectly assign the wrong patient's name to measurement results. No injuries or incidents have been reported, but the defect requires a correction to ensure patient safety and data accuracy.

Risk

The software glitch could lead to clinicians misdiagnosing or providing incorrect treatment to patients if blood test results are saved under the wrong patient's file. This error occurs under specific criteria if the user does not manually verify that the patient's name on the screen is correct before saving.

What You Should Do

  1. This recall involves the Siemens epoc NXS Host blood analysis system running software version 4.14.9. The affected devices are identified by Siemens Material Numbers (SMN) 11413475, 11413497, 11413498, 11413506, 11413517, 11413518, 11413583, and 11413879. See the Affected Products section below for the full list of affected codes.
  2. Stop using the recalled product. Contact the manufacturer or your distributor to arrange return, replacement, or correction.
  3. Call the FDA at 1-888-463-6332 (1-888-INFO-FDA) or visit www.fda.gov/medical-devices/medical-device-recalls for more information regarding this recall.

Your Remedy Options

๐Ÿ“‹Other Action

Correction or Update

How to: Stop using the recalled product. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: epoc NXS Host (US)
Model / REF:
11413475
UDI:
00630414606095

Software Version Number: 4.14.9. Intended for use by trained medical professionals for the quantitative testing of arterial, venous or capillary whole blood.

Product: epoc NXS Host (EU)
Model / REF:
11413497
UDI:
00630414605760

Software Version Number: 4.14.9. Intended for use by trained medical professionals for the quantitative testing of arterial, venous or capillary whole blood.

Product: epoc NXS Host (JP)
Model / REF:
11413498
UDI:
00630414605814

Software Version Number: 4.14.9. Intended for use by trained medical professionals for the quantitative testing of arterial, venous or capillary whole blood.

Product: epoc NXS Host (CA)
Model / REF:
11413506
UDI:
00630414605821

Software Version Number: 4.14.9. Intended for use by trained medical professionals for the quantitative testing of arterial, venous or capillary whole blood.

Product: epoc NXS Host (MX)
Model / REF:
11413517
UDI:
00630414605838

Software Version Number: 4.14.9. Intended for use by trained medical professionals for the quantitative testing of arterial, venous or capillary whole blood.

Product: epoc NXS Host (Rest of World)
Model / REF:
11413518
UDI:
00630414605678

Software Version Number: 4.14.9. Intended for use by trained medical professionals for the quantitative testing of arterial, venous or capillary whole blood.

Product: epoc NXS Host (CN, KR)
Model / REF:
11413583
UDI:
00630414612447

Software Version Number: 4.14.9. Intended for use by trained medical professionals for the quantitative testing of arterial, venous or capillary whole blood.

Product: epoc NXS Host (IN)
Model / REF:
11413879
UDI:
00630414631028

Software Version Number: 4.14.9. Intended for use by trained medical professionals for the quantitative testing of arterial, venous or capillary whole blood.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 95809
Status: Active
Manufacturer: Siemens Healthcare Diagnostics, Inc.
Sold By: Siemens Healthcare Diagnostics; Medical Supply Distributors
Manufactured In: United States
Units Affected: 8 products (6,738 units; 3,011 units; 670 units; 320 units; 1 unit; 2240 units; 23 units; 276 units)
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.