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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

McNeilus Truck & Manufacturing, Inc: Side Loader Arm May Move While Driving

Agency Publication Date: August 22, 2024
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Summary

McNeilus Truck & Manufacturing, Inc. is recalling approximately 4,300 Zero Radius refuse trucks from model years 2015-2024 because the side loader arm may not be properly secured. This defect can cause the loader arm to unexpectedly move or extend outward while the vehicle is being driven on the road. To address this safety issue, McNeilus will provide new latch assemblies and a software update to affected vehicles free of charge.

Risk

If the side loader arm unexpectedly extends out from the vehicle body while driving, it can strike other vehicles, pedestrians, or objects, significantly increasing the risk of a crash and potential injury.

What You Should Do

  1. Check your fleet records to determine if you own a 2015-2024 McNeilus Zero Radius refuse truck.
  2. Contact McNeilus customer service at 1-888-686-7278 to arrange for the free installation of new latch assemblies and a vehicle software update by a McNeilus technician.
  3. If you have already received a notification letter (mailed October 18, 2024), follow the specific instructions provided by the manufacturer to schedule your repair.
  4. For additional information or to check your VIN, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

New latch assemblies and software update

How to: Contact McNeilus customer service to have a technician install new latch assemblies and update the vehicle software free of charge.

Affected Products

Product: 2015-2024 McNeilus Zero Radius Refuse Truck

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V632000
Status: Active
Manufacturer: McNeilus Truck & Manufacturing, Inc.
Sold By: Authorized dealers
Units Affected: 4,300 vehicles(4300% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: October 18, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: April 25, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response