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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

Navico Group: Shock Risk from Insufficient Ground Connection

Agency Publication Date: August 23, 2024
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Summary

Navico Group is recalling 21,337 Progressive RSM-30 and PSK-30 surge protectors designed for recreational vehicles (RVs). These devices have a defect where the ground contact may fail to connect properly with the power source, creating an 'open ground' condition. This failure can lead to electrical shock or serious injury for anyone using the RV's electrical system, and Navico Group is providing free replacement modules to fix the issue.

Risk

The internal ground contact in the surge protector may not touch the ground pin correctly. This prevents the electrical system from being properly grounded, which can cause a serious electrical shock if a person touches an energized surface.

What You Should Do

  1. Check your RV's surge protector to see if it is a Progressive RSM-30 or PSK-30 model.
  2. If you have an affected module, contact Navico Group customer service at 1-803-324-6644 or by email at AMER-recall@oneasg.com to arrange for a free replacement surge protector module.
  3. Wait for your owner notification letter, which is expected to be mailed by September 30, 2024, for additional instructions regarding the replacement process.
  4. For further information or to check your specific serial number, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of the surge protector modules.

How to: Contact Navico Group customer service at 1-803-324-6644 or email AMER-recall@oneasg.com to obtain a free replacement module.

Affected Products

Product: Progressive RSM-30 Surge Protector
Part / Model:
RSM-30
Product: Progressive PSK-30 Surge Protector
Part / Model:
PSK-30

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24E073000
Status: Active
Manufacturer: Navico Group
Sold By: authorized dealers; specialty retailers
Units Affected: 21,337 vehicles(213% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Equipment (E)
Recall Classification: Safety Defect
Owner Notification Date: October 2, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: October 29, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response