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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Drug
Medications & Supplements/Topical Products

Shadow Holdings DBA Bocchi Labs: Pain Gels and Acne Shaving Products Recalled for Potential Bacterial Contamination

Agency Publication Date: June 12, 2018
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Summary

Shadow Holdings DBA Bocchi Labs is recalling approximately 40,608 units of X-Jow Pain Gel and various Acne Shave products because they may be contaminated with bacteria. The recall includes all lots of X-Jow (menthol USP) Pain Gel and several Acne Shave (salicylic acid) items, including shaving cream, moisturizer, and a 3-step shaving system. These products were distributed nationwide in the USA through various retail channels, and the recall was initiated following manufacturing deviations that could lead to contamination. Consumers are advised to stop using these products and contact a healthcare professional if they have concerns.

Risk

The products may be contaminated with bacteria due to deviations from current good manufacturing practices. Using contaminated topical products can lead to skin infections or more serious systemic infections, especially when applied to broken skin or used by individuals with weakened immune systems.

What You Should Do

  1. Check your product packaging for the following UPC codes: 850547005026 or 850547005033 for X-Jow Pain Gel; and 780707731123, 780707731116, or 780707731147 for Acne Shave products.
  2. Identify if your product was distributed by Herb-X Solutions (for X-Jow) or United Exchange Corp. (for Acne Shave) to confirm it is part of this recall.
  3. Stop using the recalled pain gel, shaving cream, or moisturizer immediately to avoid potential infection.
  4. Contact your healthcare provider or pharmacist for guidance, especially if you have used the product and are experiencing skin irritation or signs of infection.
  5. Return any unused product to the pharmacy or place of purchase for a refund.
  6. Contact the manufacturer, Bocchi Labs, at 26421 Ruether Ave, Santa Clarita, California, 91350-2621, for further instructions regarding the return or disposal of these products.
  7. For additional questions or to report a reaction, contact the FDA Consumer Complaint line at 1-888-723-3332 (1-888-SAFEFDA) or visit www.fda.gov/safety/recalls.

Your Remedy Options

๐Ÿ’ฐFull Refund

Full refund upon return of product

How to: Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund

Affected Products

Product: X-Jow (menthol USP) Pain Gel, 1.25% (4 oz. / 113g)
Model:
D-0858-2018
UPC Codes:
850547005026
Lot Numbers:
All lots
Product: X-Jow (menthol USP) Pain Gel, 1.25% (8 oz. / 226g)
Model:
D-0858-2018
UPC Codes:
850547005033
Lot Numbers:
All lots
Product: Acne Shave Post-Shave Moisturizer (salicylic acid), 0.5% (3.3 FL OZ / 98 mL)
Model:
D-0859-2018
UPC Codes:
780707731123
Lot Numbers:
All lots
Product: Acne Shave (salicylic acid) Shave Cream Acne Shield, 0.5% (5.1 FL OZ / 150 mL)
Model:
D-0860-2018
UPC Codes:
780707731116
Lot Numbers:
All lots
Product: Acne Shave 3 Step Shaving System
Model:
D-0861-2018
UPC Codes:
780707731147
Lot Numbers:
All lots

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 80184
Status: Resolved
Manufacturer: Shadow Holdings DBA Bocchi Labs
Sold By: Herb-X Solutions, Inc.; United Exchange Corp.
Manufactured In: United States
Units Affected: 4 products (12,252 bottles; 15,216 tubes; 8,208 tubes; 4,932 boxes)
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.