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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Segway Ninebot Max G30P and G30LP KickScooters Recalled for Fall Hazard

Agency Publication Date: March 20, 2025
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Summary

Segway is recalling about 220,000 Ninebot Max G30P and Max G30LP KickScooters because the folding mechanism can fail. This defect can cause the handlebars or stem to fold suddenly while the scooter is being ridden, posing a serious fall hazard. The recall involves the black G30P and gray G30LP models sold nationwide between January 2020 and February 2025. Segway has received 68 reports of these failures, including 20 injuries such as broken bones and lacerations. Consumers should immediately stop using the scooters and contact Segway for a free maintenance kit to secure the folding mechanism.

Risk

The folding mechanism on the scooter's stem can fail during use, causing the handlebars to collapse and leading the rider to lose control and fall. There have been 20 reported injuries, including abrasions, bruises, lacerations, and broken bones.

What You Should Do

  1. This recall involves Segway Ninebot Max G30P KickScooters (black with yellow accents) and Max G30LP KickScooters (gray with yellow accents) featuring the brand name 'ninebot' on the foot platform and handlebars.
  2. Check the model number located on a label on the side of the foot deck to confirm if your scooter is an affected Max G30P or Max G30LP model.
  3. Immediately stop using the recalled KickScooters.
  4. Contact Segway to determine if your scooter's folding mechanism requires adjustment and to request a free maintenance kit, which includes specialized tools and instructions for checking and tightening the mechanism.
  5. Reach Segway at 800-914-6110 from 9 a.m. to 5 p.m. ET Monday through Friday, email recall@segway.com, or visit service.segway.com/recall for more information.
  6. Call the CPSC Hotline at 800-638-2772 for additional information regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled scooters and contact Segway to receive information to determine whether the folding mechanism needs adjustment and to receive a free maintenance kit. The kit includes tools and instructions for checking and tightening the folding mechanism and keeping it properly maintained.

Contact: Segway at 800-914-6110 from 9 a.m. to 5 p.m. Monday through Friday, email at recall@segway.com, or online at https://service.segway.com/recall or www.segway.com, and click on "Recall Center" at the bottom of the page for more information.

Affected Products

Product: Segway Ninebot Max G30P KickScooter
Variants: Black with yellow accents
Model:
Max G30P
Date Ranges: Sold January 2020 through February 2025

Dimensions: 46 inches long, 19 inches wide, 47 inches high; weighs 42 pounds.

Product: Segway Ninebot Max G30LP KickScooter
Variants: Gray with yellow accents
Model:
Max G30LP
Date Ranges: Sold January 2020 through February 2025

Dimensions: 44 inches long, 19 inches wide, 45 inches high; weighs 39 pounds.

Product Images

Recalled Segway Max G30P KickScooter

Recalled Segway Max G30P KickScooter

Recalled Segway Max G30LP KickScooter

Recalled Segway Max G30LP KickScooter

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25193
Status: Active
Sold By: Best Buy; Costco; Walmart; Target; Sam's Club; Segway.com; Amazon.com
Manufactured In: China, Malaysia
Units Affected: About 220,000
Distributed To: Nationwide
Importer: Segway Inc., of Los Angeles, California
Contact: Segway at 800-914-6110 from 9 a.m. to 5 p.m. Monday through Friday, email at recall@segway.com, or online at https://service.segway.com/recall or www.segway.com, and click on "Recall Center" at the bottom of the page for more information.
Agency Last Updated: March 20, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response