Segway is recalling about 17 black, box-shaped Off-Board Chargers for Segway Personal Transporters (PT) manufactured between November 2012 and November 2014. An internal wire can detach and touch the metal side of the charger, which can lead to electric shocks for anyone handling the device. These chargers were sold through authorized Segway dealers and distributors and directly from Segway Inc. from November 2012 through September 2015 for about $920. Segway is providing a free replacement power cord equipped with a ground fault circuit interrupter (GFCI) to resolve the issue.
A wire inside the charger can come loose and make contact with the charger's housing, creating a serious risk of electrical shock to the user. No injuries or incidents have been reported to date.
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response