Segway is reannouncing the recall of approximately 24 Off-Board Chargers (part number 23288-00001) used for Segway Personal Transporters. These black, box-shaped chargers were sold by authorized dealers and Segway Inc. from January 2015 through April 2017. A wire inside the charger can detach and make contact with the side of the unit, creating a risk of electric shock for the user. Consumers should immediately stop using these chargers and contact Segway for a free replacement power cord that includes a built-in ground fault circuit interrupter (GFCI).
A internal wire can become disconnected and touch the charger's metal casing, posing a serious electric shock hazard to anyone who handles the device while it is plugged in.
Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
Segway PT Off-Board Charger
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response