Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

High RiskFDA Device
Medical Devices/Home Healthcare

Securitas Healthcare LLC: Arial Call Stations Recalled Due to Potential Alarm Failure and Battery Issues

Agency Publication Date: July 23, 2024
Share:
Sign in to monitor this recall

Summary

Securitas Healthcare LLC has recalled 1,268 units of its Arial Call Station (Model Numbers CSK200 and CSK200MR) because of a defect that may prevent emergency alarms from being received by the central system. The affected wireless, battery-operated devices were sold between July 26, 2022, and June 5, 2024. These devices are typically installed in resident living areas of senior living or healthcare facilities to allow for immediate staff response during emergencies. In addition to potential signal failure, the devices may experience premature battery depletion, which could leave residents without a functional way to call for help.

Risk

The emergency call system may fail to transmit or receive alarm signals, and the batteries may die unexpectedly. This creates a critical safety gap where a resident in distress may believe they have summoned help when no alert was actually sent, potentially delaying life-saving medical intervention.

What You Should Do

  1. Identify your device by checking the model number on the Arial Call Station. The affected models are CSK200 and CSK200MR.
  2. Verify if your units were purchased or installed between July 26, 2022, and June 5, 2024.
  3. If you are a healthcare facility administrator or resident with an affected device, contact Securitas Healthcare LLC immediately to discuss the necessary inspection and remediation steps.
  4. Ensure staff are aware of the potential for missed alarms and implement a secondary check or rounding protocol if the call system's reliability is in question.
  5. Contact your healthcare provider or the manufacturer directly for further instructions regarding device performance or potential refunds by visiting their website or calling their support line.
  6. For additional information or to report a related safety incident, contact the FDA at 1-888-463-6332 (1-888-INFO-FDA) or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Contact manufacturer for instructions.

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: Arial Call Station (Model CSK200)
Model / REF:
CSK200
Lot Numbers:
Recall #: Z-2417-2024
Date Ranges: Sold between July 26, 2022 and June 5, 2024
Product: Arial Call Station (Model CSK200MR)
Model / REF:
CSK200MR
Lot Numbers:
Recall #: Z-2417-2024
Date Ranges: Sold between July 26, 2022 and June 5, 2024

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 94878
Status: Active
Manufacturer: Securitas Healthcare LLC
Sold By: Healthcare facilities; Senior living communities
Manufactured In: United States
Units Affected: 1268 units
Distributed To: Nebraska, Minnesota, Washington, Maryland, Texas, Wisconsin, Oregon, Mississippi, California

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.