Securitas Healthcare LLC has recalled 111 systems of its Arial Server Software, specifically versions 11.1.4 through 11.1.6 (SKU 54305). This software, which is used in hospitals and care facilities alongside the Arial Mobile and Arial Care Giver applications, may fail to alert staff when a patient or resident triggers an emergency or nurse call. Although no injuries have been reported, facility administrators should contact the manufacturer immediately to coordinate a software correction or update.
The software defect prevents emergency call notifications from reaching staff devices, potentially causing dangerous delays in medical response. If a patient experiences a medical crisis and the call is not received, it could lead to serious injury or death.
Affected when used in conjunction with the Arial Mobile Application or Arial Care Giver Application; Includes versions 11.1.4, 11.1.5, and 11.1.6.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: FDA iRES · Raw API Response
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