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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Prevost Car (US) Inc.: 2021-2023 X3-45 Commuter Busses Recalled for Detaching Seat Cushions

Agency Publication Date: April 17, 2023
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Summary

Prevost Car (US) Inc. is recalling 280 of its 2021-2023 X3-45 Commuter busses because the bolts holding the foldable passenger seat cushions may be loose. These bolts can fall out entirely, which allows the seat cushion to detach from the metal seat frame. Prevost will provide a free repair by adding adhesive to the bolts to ensure they remain securely fastened.

Risk

If a passenger seat cushion detaches from the frame, it will not be able to properly restrain a passenger during a sudden stop or accident, significantly increasing the risk of injury during a crash.

What You Should Do

  1. Identify if you own or operate a 2021-2023 Prevost X3-45 Commuter bus.
  2. Check the vehicle's records or contact Prevost customer service at 1-866-870-2046 to see if your specific unit is part of recall SR23-305.
  3. Contact Prevost customer service at 1-866-870-2046 to schedule a free repair where technicians will apply adhesive to the seat cushion bolts.
  4. For more information or to report a concern, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Prevost will add adhesive to the seat cushion bolts free of charge.

How to: Contact Prevost customer service at 1-866-870-2046 to arrange for the free application of adhesive to the bolts.

Affected Products

Product: 2021-2023 Prevost X3-45 Commuter Bus
Part / Model:
X3-45 Commuter

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V271000
Status: Active
Manufacturer: Prevost Car (US) Inc.
Sold By: authorized dealers
Units Affected: 280 vehicles(39% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: June 7, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SR23-305
Agency Last Updated: June 13, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response