Schneider Electric has recalled approximately 47,250 Surgeloc Surge Protection Devices because they can experience electrical arcing, which creates a fire hazard. There has been one report of an arcing incident that caused smoke damage to a wall in a commercial building. These black rectangular devices have a green rimmed meter and were sold through authorized distributors and included in factory-ordered electrical panels between January 2013 and August 2020. Consumers should immediately stop using these devices and contact the manufacturer for a free replacement.
The surge protection device can undergo an internal arc event, which generates intense heat and can result in a fire or smoke damage to surrounding structures. One incident involving smoke damage to a wall has already been reported.
Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.
Recalled Schneider Electric Surgeloc Surge Protection Device
Example of a label on recalled Schneider Electric Surgeloc Surge Protection Device with the Location of the catalog number and date code
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response