Scentsy Recalls Electrical Oil Warmers Due to Fire Hazard (Recall Alert)

Agency Publication Date: December 10, 2020

Summary

Scentsy is recalling approximately 7,805 electrical oil warmers, specifically the Luminary Jack and Bless This Home models. These units were exposed to a fumigation process to treat a cockroach infestation in a shipping container, which caused the internal electrical components to corrode and create a fire hazard. The warmers were sold by Scentsy consultants and online from July 2020 through September 2020 for about $50. Consumers should immediately stop using these products and contact Scentsy for a full refund after providing proof that the unit's electrical cord has been cut.

Risk

Corrosive chemicals from a shipping container fumigation have damaged the internal electrical wiring and components. This corrosion can cause the device to short circuit or overheat, posing a significant risk of fire in the home.

What You Should Do

Immediately stop using the warmers and unplug them from any electrical outlets.
Check the label on the electrical cord and the bottom of the unit to identify if your product is affected: The Luminary Jack Warmer (Jack O' Lantern face) has model number 63408 and date code 2020; the Bless This Home Warmer (house shape) has model number 62818 and date code 1820.
Contact Scentsy at 877-855-0617 from 6 a.m. to 9 p.m. MT, Monday through Friday, or email support@scentsy.com to initiate the refund process.
To receive a refund, you must email Scentsy a photo of the warmer with the electrical wires cut to prove it is no longer usable.
If you own the 'Bless This Home' model, contact Scentsy directly to determine if your specific unit is part of the affected batch, as only certain date codes are involved.
For additional questions, you may contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

Full Refund

Consumers should immediately stop using the recalled warmers and contact Scentsy for a full refund. Scentsy will issue refunds for all Luminary Jack Warmers and affected Bless This Home Warmers after consumers email Scentsy a photo of the warmer with the wires cut, rendering the warmers unusable. Consumers with a Bless This Home Warmer should contact Scentsy for further instructions to determine if their Bless This Home Warmers are affected. Scentsy is contacting purchasers directly.

Contact: Scentsy toll-free at 877-855-0617 from 6 a.m. to 9 p.m. MT, Monday through Friday, by email at support@scentsy.com or online at https://scentsy.com/our-story/contact-information or https://scentsy.com and click on “Contact” at the bottom of the page for more information.

Affected Products

Product: Scentsy Luminary Jack Warmer

Model:

63408

Lot Numbers:

2020 (Date Code)

Date Ranges: September 2020

Product: Scentsy Bless This Home Warmer

Model:

62818

Lot Numbers:

1820 (Date Code)

Date Ranges: July 2020 - September 2020

Product Images

Recalled Luminary Jack Electrical Warmer

Recalled Luminary Jack product tag

Recalled Bless This Home Electrical Warmer

Recalled Bless This Home product tag

Additional Information

Agency: Consumer Product Safety Commission (CPSC)

Recall ID: 21712

Status: Active

Sold By: Scentsy authorized consultants nationwide and online at Scentsy.com. Bless This Home Warmers were sold from July 2020 through September 2020 for about $50. Luminary Jack Warmers were sold during September 2020 for about $50.

Manufactured In: China

Units Affected: About 7,805 in the U.S. (6,940 Luminary Jack and 865 Bless This Home Warmers) (In addition, about 200 Luminary Jack and about 60 Bless This Home Warmers in Canada)

Distributed To: Nationwide

Importer: Scentsy Inc., of Meridian, Idaho

Agency Last Updated: December 10, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response

Summary

What You Should Do

Immediately stop using the warmers and unplug them from any electrical outlets.

Check the label on the electrical cord and the bottom of the unit to identify if your product is affected: The Luminary Jack Warmer (Jack O' Lantern face) has model number 63408 and date code 2020; the Bless This Home Warmer (house shape) has model number 62818 and date code 1820.

Contact Scentsy at 877-855-0617 from 6 a.m. to 9 p.m. MT, Monday through Friday, or email support@scentsy.com to initiate the refund process.

To receive a refund, you must email Scentsy a photo of the warmer with the electrical wires cut to prove it is no longer usable.

If you own the 'Bless This Home' model, contact Scentsy directly to determine if your specific unit is part of the affected batch, as only certain date codes are involved.

For additional questions, you may contact the CPSC Hotline at 800-638-2772.