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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Home Decor

Sanus Simplicity Television Wall Mounts Recalled by Milestone AV Technologies Due to Impact Hazard; Sold Exclusively at Costco

Agency Publication Date: October 16, 2014
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Summary

Milestone AV Technologies is recalling approximately 207,000 Sanus Simplicity SLF5 television wall mounts. A nut that secures the television to the mounting arm can loosen over time, causing the television to fall. Two incidents have been reported where televisions became detached, resulting in one shoulder injury. These metal wall mounts were sold exclusively at Costco between July 2013 and September 2014. Consumers will be contacted by the company and provided with a free repair kit.

Risk

The nut holding the television to the main arm assembly can loosen, causing the attached television to detach and fall from the wall. This poses a significant impact hazard to anyone nearby, which has already resulted in one reported shoulder injury.

What You Should Do

  1. Identify if you have the affected model by checking the product label sticker located on the metal wall plate. You will need to look under the plastic cover that covers the top horizontal bar for the model number SLF5.
  2. Check the product packaging or instruction manual for the brand name 'Sanus Simplicity' to confirm the product identity.
  3. Follow the instructions provided in the letter from the company to perform the necessary repair using the provided free kit.
  4. Contact Milestone toll-free at (877) 277-3707 from 8:00 a.m. to 9:00 p.m. CT Monday through Friday, or 10:30 a.m. to 7:00 p.m. CT on weekends if you have questions or did not receive a repair kit.
  5. Visit www.milestone.com and click on 'Recall Information' at the lower right corner for more details.
  6. For further information, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ”งFree Repair

The company is contacting consumers and providing a free repair kit. Consumers should follow the instructions to do the repair provided in the letter and contact Milestone if they have any questions or concerns.

Contact: Milestone toll-free at (877) 277-3707 from 8:00 a.m. to 9:00 p.m. CT Monday through Friday and 10:30 a.m. to 7:00 p.m. CT Saturday and Sunday or online at www.milestone.com and click on Recall Information at the lower right corner for more information.

Affected Products

Product: Sanus Simplicity SLF5 flat screen television wall mounts
Model:
SLF5
Date Ranges: Sold from July 2013 to September 2014

Product Images

Side extended.

Side extended.

Wallplate

Wallplate

Extended

Extended

Compressed

Compressed

Location of label sticker

Location of label sticker

Label location circled in red, under plastic cover.

Label location circled in red, under plastic cover.

Packaging

Packaging

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15008
Status: Active
Sold By: Costco from July 2013 to September 2014 for about $125.
Manufactured In: China
Units Affected: About 207,000
Distributed To: Nationwide
Importer: Milestone AV Technologies LLC of Eden Prairie, Minn.
Contact: Milestone toll-free at (877) 277-3707 from 8:00 a.m. to 9:00 p.m. CT Monday through Friday and 10:30 a.m. to 7:00 p.m. CT Saturday and Sunday or online at www.milestone.com and click on Recall Information at the lower right corner for more information.
Agency Last Updated: January 6, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response