Santa Cruz Bicycles is recalling about 2,850 Heckler 9 electric bicycles because the 720W lithium-ion battery can overheat and catch fire. The firm has received three reports of fires that caused property damage, though no injuries have been reported. These bicycles were sold nationwide between October 2021 and January 2025 for prices ranging from $8,750 to $13,900. Affected bikes were sold in colors such as Gloss Avocado Green and Maritime Gray and have "SANTA CRUZ" and "Heckler" printed on the frame. Consumers should immediately stop using the bikes and contact the manufacturer for a free replacement battery.
The lithium-ion battery, which is housed in a black case under the bicycle frame, can overheat during use or charging. This presents a serious fire hazard, as evidenced by three reported incidents involving fires and property damage.
Consumers should immediately stop using the recalled electric bicycles, disconnect the battery from the bike and charger, and visit the manufacturer's website at https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery to determine if their bicycle is affected and, if so, to register for a free replacement battery to be sent to them. If their battery is involved in this recall, consumers will be required to write "Recalled" on the involved affected battery and upload a photograph of it to https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery. These consumers should then dispose of the battery in accordance with local and state regulations following registration.
Equipped with a 720W lithium-ion battery in a black case under the frame. 'SANTA CRUZ' is printed on the downtube; 'Heckler' is printed on the top tube and left chainstay.
Recalled Santa Cruz Bicycles Heckler 9 Electric Bicycle
Recalled Santa Cruz Bicycles Heckler 9 Electric Bicycle serial number on battery pack
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response