About 1 million Samsung Galaxy Note7 smartphones sold before September 15, 2016, are recalled because the lithium-ion battery can overheat and catch fire. There have been 92 reports of batteries overheating in the U.S., resulting in 26 reports of burns and 55 reports of property damage, including fires in cars and garages. These devices feature a 5.7-inch screen and were sold in black onyx, blue coral, gold platinum, and silver titanium with a matching stylus. Consumers should immediately stop using these devices and contact their carrier or Samsung for a free replacement or refund.
The phone's internal battery can malfunction and overheat, causing the device to ignite or explode while in use or during charging. This has led to numerous reports of serious burns to consumers and significant fire damage to vehicles and homes.
Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device. Go to www.samsung.com for more details.
Recalled Samsung Galaxy Note7 phone
Recalled Samsung Galaxy Note7 phone
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response