Samsung has expanded its recall to include all Galaxy Note7 smartphones, totaling approximately 1.9 million units, because the lithium-ion batteries can overheat and catch fire. This expanded recall includes original devices as well as the replacement phones provided during the initial September 2016 recall. Samsung has received 96 reports of these batteries overheating in the U.S., resulting in 13 reports of burns and 47 reports of property damage. The phones were sold nationwide at wireless carriers and electronic stores like AT&T, Best Buy, and Verizon between August and October 2016 for approximately $850 to $890.
The internal lithium-ion battery can experience a thermal failure, causing the phone to overheat, smoke, or catch fire. This poses a severe risk of fire to the surroundings and serious burn injuries to consumers using or carrying the device.
Consumers should immediately stop using and power down all Galaxy Note7 devices, including Note7 devices received as replacements in the previous recall. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive a refund or free exchange for a new replacement device plus incentives. Consumers who purchased their phones from other sources should contact Samsung directly to receive a free remedy. Go to http://www.samsung.com and http://www.samsung.com/us/note7recall/ for more details.
Recalled Samsung Galaxy Note7 phone
Recalled Samsung Galaxy Note7 phone
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response