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Medium RiskCPSC
Home & Furniture

Sam’s Club Recalls Outdoor Seating Groups Due to Fall Hazard (Recall Alert)

Agency Publication Date: June 17, 2013
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Summary

Sam's Club is recalling approximately 6,200 Metro 6-piece and Montero 4-piece outdoor seating groups. The swivel bases on the chairs in these sets can break during use, which can cause the occupant to fall. These sets were sold at Sam's Club retail locations and online from March 2013 through April 2013. Consumers should immediately stop using the chairs and contact Sam's Club for a full refund and product pick-up.

Risk

The swivel mechanism on the glider rocker chairs is prone to breaking. If the base fails while a person is seated, it creates a sudden fall hazard that could result in impact injuries.

What You Should Do

  1. Identify your seating group by checking the hangtags for the names 'Metro 6-piece' or 'Montero 4-piece' and looking for 'Sunbrella' sewn-in tags on the cushions.
  2. The Metro set is woven wicker with Jockey Red cushions and four red/tan floral toss pillows; it includes two swivel rockers, a sofa, two ottomans, and a coffee table trunk.
  3. The Montero set is woven wicker with Linen Straw (tan) cushions and two tan geometric pattern toss pillows; it includes two swivel rockers, a sofa, and a porcelain tile top coffee table.
  4. Immediately stop using the swivel glider rocker chairs included in these sets to avoid a fall.
  5. Return the seating group to any Sam's Club location or contact Sam's Club at 888-746-7726 from 7 a.m. to 8 p.m. CT Monday through Friday (with weekend hours available) or online at www.samsclub.com to receive a full refund and schedule a product pick-up.
  6. For additional questions or safety concerns, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Replace, Refund

Consumers should immediately stop using these seating groups and return to a Sam's Club location or call Sam's Club to receive a full refund and schedule a pick-up of the products. Sam's Club has notified all known purchasers of the recalled products.

Contact: Sam's Club toll-free at (888) 746-7726 from 7 a.m. to 8 p.m. CT Monday through Friday, 9 a.m. to 5 p.m. CT Saturday, and 10 a.m. to 6 p.m. CT Sunday or anytime online at www.samsclub.com and then click "Contact Us" for more information.

Affected Products

Product: Metro 6-piece Outdoor Seating Group
Date Ranges: March 2013 - April 2013
Product: Montero 4-piece Outdoor Seating Group
Date Ranges: March 2013 - April 2013

Product Images

Metro 6-piece seating group

Metro 6-piece seating group

Montero 4-piece seating group

Montero 4-piece seating group

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13737
Status: Active
Manufacturer: Heshan Camis Industrial Co. LTD, of Guangdong, China
Sold By: Sam's Club retail stores nationwide and online at samsclub.com from March 2013 through April 2013. The Metro Seating Group sold for about $1,600 and the Montero Seating Group sold for about $1,400.
Manufactured In: China
Units Affected: About 6,200
Distributed To: Nationwide
Importer: Sam's West Inc., of Bentonville, Ark.
Contact: Sam's Club toll-free at (888) 746-7726 from 7 a.m. to 8 p.m. CT Monday through Friday, 9 a.m. to 5 p.m. CT Saturday, and 10 a.m. to 6 p.m. CT Sunday or anytime online at www.samsclub.com and then click "Contact Us" for more information.
Agency Last Updated: May 23, 2014

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response