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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Swimming & Water

S.R. Smith Recalls Pool Lifts Due to Fall Hazard

Agency Publication Date: December 17, 2015
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Summary

S.R. Smith is recalling approximately 1,800 Splash! and 40 PAL Hi/Lo and Spa pool access lifts because the welds securing the base plate or mast can break. This defect can cause the lift to fall over while in use, which happened in one reported incident where a person was seated in the chair. No injuries have been reported so far, but the manufacturer has received two reports of structural failure. These lifts were sold between January 2013 and September 2015 for use at hotels and community swimming facilities.

Risk

The structural welds on the base plate or mast can fail, causing the entire lift to tip over or collapse while a person is being moved. This poses a significant fall hazard to users, many of whom may have limited mobility and cannot easily recover from a fall or tip-over event.

What You Should Do

  1. Immediately stop using the recalled pool lifts until they have been repaired with a replacement assembly.
  2. Identify your lift by looking for the product label at the base of the mast and checking for the name 'Splash!' or 'PAL' printed on the lift base.
  3. Check the model number and date of manufacture on the label. Affected Splash! lifts were manufactured between January 2013 and September 2015. Affected PAL Hi/Lo models include numbers 250-0000, 250-0005, and 250-0005K, while the Spa model is 275-0000, both manufactured between December 2014 and September 2015.
  4. Contact S.R. Smith toll-free at 888-497-9290 from 6:30 a.m. to 5 p.m. PT Monday through Friday, or email splashpalinfo@srsmith.com to receive a free replacement base and/or mast assembly.
  5. You can also visit www.srsmith.com and click on 'Splash/ PAL Hi Lo Recall' or go to www.splashpalliftinfo.com for more information.
  6. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled pool lifts and contact S.R. Smith for a free replacement base and/or mast assembly.

Contact: S.R. Smith toll-free at 888-497-9290 from 6:30 a.m. to 5 p.m. PT Monday through Friday, email splashpalinfo@srsmith.com, or online at www.srsmith.com and click on "Splash/ PAL Hi Lo Recall" or www.splashpalliftinfo.com for more information.

Affected Products

Product: Splash! Pool Access Lifts
Model:
All Splash! models
Date Ranges: January 2013 - September 2015 (Sold), January 2013 - September 2015 (Manufactured)
Product: PAL Hi/Lo Pool Access Lifts
Model:
250-0000
250-0005
250-0005K
Date Ranges: December 2014 - September 2015 (Manufactured), January 2013 - September 2015 (Sold)
Product: Spa Pool Access Lifts
Model:
275-0000
Date Ranges: December 2014 - September 2015 (Manufactured), January 2013 - September 2015 (Sold)

Product Images

Splash! pool lift

Splash! pool lift

PAL pool lift

PAL pool lift

Splash! label

Splash! label

PAL label

PAL label

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16063
Status: Active
Sold By: Pool product distributors, including Baystate Pool Supplies, Recreonics, and SCP Distributors nationwide and online at intheswim.com from January 2013 through September 2015 for between $6,000 and $9,750.
Distributor: S.R. Smith, LLC, of Canby, Ore.
Manufactured In: United States
Units Affected: About 1,800 Splash! and 40 PAL Hi/Lo and Spa lifts
Distributed To: Nationwide
Contact: S.R. Smith toll-free at 888-497-9290 from 6:30 a.m. to 5 p.m. PT Monday through Friday, email splashpalinfo@srsmith.com, or online at www.srsmith.com and click on "Splash/ PAL Hi Lo Recall" or www.splashpalliftinfo.com for more information.
Agency Last Updated: December 17, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response