Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

© 2026 Go Backs. All rights reserved.

Medium RiskCPSC
Outdoor & Sports/Playground Equipment

S.R. Smith Recalls Helix Pool Slides Due to Fall Hazard

Agency Publication Date: February 28, 2017
Share:
Sign in to monitor this recall

Summary

S.R. Smith is recalling about 800 Helix residential pool slides because children can fall off the side of the slide before reaching the water. The firm has received 16 reports of people falling, including 15 injuries such as a concussion sustained by a 4-year-old girl, dental damage, cuts requiring stitches, and bruising. The recalled slides are over 7 feet tall with a corkscrew shape and were sold at pool supply stores and online at Amazon.com and Intheswim.com between May 2013 and March 2015 for approximately $3,000. Consumers should immediately stop using these slides until they are repaired with a free rail extension kit.

Risk

The side rails on the slide are not high enough to prevent a child from falling over the edge during use. This poses a serious risk of impact injuries from hitting the ground or pool deck before reaching the entry point of the pool.

What You Should Do

  1. Immediately stop using the Helix pool slide until the safety repair has been completed.
  2. Check the product label located on the top right side of the slide near the staircase rail to confirm your serial number is affected. Recalled serial numbers range from SR-HX13-01001 to SR-HX13-01488 and SR-HX14-01001 to SR-HX14-01602.
  3. Contact S.R. Smith at 800-611-4750 from 6:30 a.m. to 5 p.m. PT Monday through Friday, or email helixslideinfo@srsmith.com to request a free slide rail extension kit.
  4. Choose your preferred repair method: you can install the extension kit yourself or request that S.R. Smith provides a one-time, free professional installation of the kit.
  5. Visit www.srsmith.com and click on 'Helix Slide Info' for additional details and to view the repair process.
  6. For more information or to report a safety concern, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled slides and contact S.R. Smith for a free slide rail extension kit that will increase the height of the rail sides. Consumers can install the extension kit or contact S.R. Smith for a one-time, free installation of the kit.

Contact: S.R. Smith at 800-611-4750 from 6:30 a.m. to 5 p.m. PT Monday through Friday, or online at www.srsmith.com and click on "Helix Slide Info" for more information. Consumers can also email the firm at helixslideinfo@srsmith.com.

Affected Products

Product: Helix residential pool slides
Lot Numbers:
SR-HX13-01001 through SR-HX13-01488
SR-HX14-01001 through SR-HX14-01602
Date Ranges: Sold between May 2013 and March 2015

Product Images

Helix Pool Slide

Helix Pool Slide

Helix Pool Slide Label

Helix Pool Slide Label

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17098
Status: Active
Sold By: In The Swim, Leslies Swimming Pool Supply, SCP Distributors and other pool product distributors nationwide and online at Amazon.com and Intheswim.com between May 2013 and March 2015 for about $3,000.
Distributor: S.R. Smith LLC, of Canby, Ore.
Manufactured In: United States
Units Affected: About 800
Distributed To: Nationwide
Contact: S.R. Smith at 800-611-4750 from 6:30 a.m. to 5 p.m. PT Monday through Friday, or online at www.srsmith.com and click on "Helix Slide Info" for more information. Consumers can also email the firm at helixslideinfo@srsmith.com.
Agency Last Updated: February 28, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response