Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskNHTSA
Vehicles/Commercial Vehicles

Daimler Coaches North America: Mercedes Benz Tourrider Coaches Recalled for Roof Hatch Handle Breakage

Agency Publication Date: February 26, 2024
Share:
Sign in to monitor this recall

Summary

Daimler Coaches North America is recalling 111 of its 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handles on these motorcoaches are prone to breaking, which violates federal safety standards for bus emergency exits. This defect could prevent or delay passengers from escaping the vehicle during an emergency, and dealers will replace the handles for free.

Risk

A broken roof hatch handle can make the emergency exit inoperable, trapping occupants inside the vehicle during an emergency and increasing the risk of injury.

What You Should Do

  1. Identify if your vehicle is affected: This recall involves 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium motorcoaches.
  2. Contact Daimler Coaches customer service at 1-416-624-3558 to schedule a free repair. Refer to Daimler Coaches recall number 83.10T24281A.
  3. Bring your vehicle to an authorized dealer, where the roof hatch handle will be replaced at no charge.
  4. For additional questions or to check if your specific VIN is included, call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of the roof hatch handle.

How to: Contact Daimler Coaches customer service at 1-416-624-3558 to arrange for a free dealer replacement of the handle.

Affected Products

Product: 2022-2024 Mercedes Benz Tourrider Business
Product: 2022-2024 Mercedes Benz Tourrider Premium

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V151000
Status: Active
Manufacturer: Daimler Coaches North America
Sold By: authorized dealers
Units Affected: 111 vehicles(111% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: April 5, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 83.10T24281A
Agency Last Updated: April 10, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response