Roland is recalling approximately 640 RD-800 Electronic Digital Pianos because the power cord can mistakenly be plugged into the XLR output jacks. This defect can cause an electrical shock to the user. Roland has received one report of a consumer connecting the cord to the wrong jack, though no injuries have been reported. These black, 88-key pianos were sold nationwide at stores like Guitar Center and Sam Ash between January 2014 and April 2014 for about $3,000. Consumers should stop using the piano immediately and contact Roland for a free repair kit.
The power cord's design allows it to be inserted into the XLR output jacks, which can send high-voltage electricity through the audio output and pose a serious risk of electrical shock to anyone touching the instrument or connected equipment.
Consumers should immediately stop using the pianos, unplug the power cord from the wall outlet and the piano and contact Roland U.S. for a free repair kit or to locate an authorized dealer or service center to have the repair kit installed free of charge.
Roland RD-800 Electronic Digital Piano (front)
Roland RD-800 Electronic Digital Piano (rear)
Model number and serial number location on the rear of the piano
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response