Rinnai America is recalling about 2,030 i-Series Plus residential wall-mounted gas boilers. The boiler door can fail to seal properly because of incorrect screws, which allows dangerous carbon monoxide gas to leak into the home. No injuries or incidents have been reported, but consumers should stop using the boiler and contact the company for a free professional repair.
Incorrect screws can prevent the boiler door from sealing correctly, causing carbon monoxide (CO) to escape into living areas. Carbon monoxide is an odorless, colorless gas that can lead to serious poisoning or death if inhaled.
Consumers should immediately stop using the recalled boilers and contact Rinnai to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas.
Model numbers are followed by a reference code in parentheses on the label.
Recalled i-Series Plus Boiler
Recalled i-Series Plus Boiler Label
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response