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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Drug
Medications & Supplements/Topical Products

Ridge Properties, LLC: Various Numbing Creams and Gels Recalled for Inadequate Manufacturing Controls

Agency Publication Date: November 21, 2017
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Summary

Ridge Properties, LLC is recalling several Pain Relief Naturally topical products, including Bed Sore Relief Cream, PreTAT Gel, and Hemorrhoid Numbing Sprays and Gels containing 4% lidocaine. The recall was initiated due to significant deviations from Good Manufacturing Practice (GMP) requirements, specifically inadequate manufacturing control processes. Consumers should immediately stop using these products and contact their healthcare provider or pharmacist for guidance, as the quality and safety of the medication cannot be guaranteed.

Risk

Inadequate manufacturing controls can lead to products that are contaminated, have incorrect dosages of active ingredients, or are otherwise unsafe for use on the skin. While no specific injuries have been reported, these manufacturing failures pose a risk of adverse skin reactions or ineffective treatment of medical conditions.

What You Should Do

  1. Check your medicine cabinet for Pain Relief Naturally products, including Naturally HL Bed Sore Relief Cream, PreTAT by TAT BALM Gel, and Naturally HL Hemorrhoid Numbing Sprays, Gels, and Balms.
  2. Verify if your product is affected by checking for an expiration date of 10/17/2018; all batches and lots with this date are included, even those without assigned lot numbers.
  3. Immediately stop using any of the affected topical creams, gels, or sprays to avoid potential health risks from unverified manufacturing processes.
  4. Contact your healthcare provider or pharmacist for guidance regarding the use of these products and to discuss alternative treatments.
  5. Return any unused product to the place of purchase for a refund and contact Ridge Properties, LLC for further instructions regarding this recall.
  6. For additional questions or to report a problem, contact the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) or visit www.fda.gov/safety/recalls.

Your Remedy Options

💰Full Refund

Drug recall baseline remedy

How to: Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund

Affected Products

Product: Extra Strength Naturally HL Bed Sore Relief Cream with Added Lidocaine (1/2 oz, 1 oz, 2 oz, 4 oz)
Model:
NDC 69804-008-06
NDC 69804-008-05
NDC 69804-008-02
NDC 69804-008-03
Lot Numbers:
All batches and lots
Date Ranges: Exp 10/17/2018
Product: Extra Strength PreTAT by TAT BALM Gel (1/2 oz, 1 oz, 2 oz, 4 oz)
Model:
NDC 69804-018-09
NDC 69804-018-10
NDC 69804-018-11
NDC 69804-018-12
Lot Numbers:
All batches and lots
Date Ranges: Exp 10/17/2018
Product: Extra Strength Naturally HL Hemorrhoid Numbing Spray with Lidocaine (1/2 oz, 1 oz, 2 oz, 4 oz)
Model:
NDC 69804-015-08
NDC 69804-015-07
NDC 69804-015-01
NDC 69804-015-04
Lot Numbers:
All batches and lots
Date Ranges: Exp 10/17/2018
Product: Extra Strength Naturally HL Liquid Hemorrhoid Relief Gel (1/2 oz, 1 oz, 2 oz, 4 oz)
Model:
NDC 69804-024-13
NDC 69804-024-14
NDC 69804-024-15
NDC 69804-024-16
Lot Numbers:
All batches and lots
Date Ranges: Exp 10/17/2018
Product: Extra Strength Naturally HL Hemorrhoid Numbing with Lidocaine Balm (1/2 oz, 2 oz)
Model:
NDC 69804-014-06
NDC 69804-014-03
Lot Numbers:
All batches and lots
Date Ranges: Exp 10/17/2018

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 78462
Status: Resolved
Manufacturer: Ridge Properties, LLC
Sold By: NaturallyHL.com
Manufactured In: United States
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.