Rheem has recalled approximately 54,000 "Performance Platinum" electric water heaters in 40, 50, and 80-gallon capacities because the control panels can overheat. There have been 296 reports of overheating, including one fire that caused $5,800 in property damage. The recalled units are gray and feature the Rheem logo above the digital control panel. They were sold exclusively at Home Depot stores and online between January 2014 and April 2016. Rheem is providing free repairs by a field technician for all affected units.
The water heater's control panel can overheat during operation, creating a risk of fire and serious burn injuries to consumers. While no injuries have been reported, the high number of overheating incidents and at least one confirmed fire indicate a significant safety hazard.
Consumers should immediately turn off and stop using the recalled water heaters. Consumers should contact Rheem to request a free repair by a Rheem field technician.
Recalled Rheem brand Performance Platinum electric water heater.
The rating plate is located near the bottom of the unit.
The rating plate shows the model number, date of manufacture and serial number.
The Performance Platinum Rheem logo decal is on the front above the thermostat control panel.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response