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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Droyd Multi-Purpose Helmets Recalled for Risk of Head Injury

Agency Publication Date: October 10, 2024
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Summary

Reyhee Group is recalling about 400 Droyd multi-purpose helmets for youths. These black helmets, sold in sizes medium and large, do not meet federal safety requirements for bicycle helmets regarding impact, stability, and strap retention. Consumers should stop using the helmets immediately and contact Reyhee Group for a full refund. No injuries have been reported.

Risk

The helmets fail to comply with mandatory federal safety standards for bicycle helmets. This means the helmets may not stay in place or absorb impact properly during a crash, which poses a serious risk of head injury to the wearer.

What You Should Do

  1. This recall affects Droyd multi-purpose helmets for youths, which are black with black padding and straps and feature "DROYD" printed on the back.
  2. Identify if your helmet is affected by checking the label inside for model numbers starting with "DHM" for medium or "DHL" for large, such as DHM000001 or DHL000001.
  3. Immediately stop using the recalled helmets and cut the straps off to ensure they cannot be used by anyone else.
  4. To receive a full refund, take two photos: one showing the cut straps, and a second photo showing the helmet and the cut straps inside a trash can.
  5. Email both photos along with your name and address to Reyhee Group at support@droyd.com, or call them at 800-333-3729 from 9 a.m. to 5 p.m. PT Monday through Friday. You can also visit www.droyd.com and click "Safety Recall" at the top of the page.
  6. For additional questions, call the CPSC Hotline at 800-638-2772 or visit www.cpsc.gov.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at support@droyd.com. Reyhee Group is contacting all purchasers directly.

Contact: Reyhee Group at 800-333-3729 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@droyd.com, or online at www.droyd.com/pages/safety-recall or www.droyd.com and click "Safety Recall" at the top of the page for more information.

Affected Products

Product: Droyd multi-purpose helmets
Variants: Black, Size Medium (M), Size Large (L)
Model:
DHM000001
DHL000001
Date Ranges: Sold October 2023 through July 2024

Model and serial number are located on the serial number label inside the helmet.

Product Images

Recalled Droyd helmet โ€“ top view

Recalled Droyd helmet โ€“ top view

Recalled Droyd helmet โ€“ back view with logo

Recalled Droyd helmet โ€“ back view with logo

Recalled Droyd helmet โ€“ side view

Recalled Droyd helmet โ€“ side view

Example of photo with straps cut off from recalled helmet, rendering helmet unusable

Example of photo with straps cut off from recalled helmet, rendering helmet unusable

Example of photo with straps cut off and recalled helmet inside a trash can, rendering helmet unusable

Example of photo with straps cut off and recalled helmet inside a trash can, rendering helmet unusable

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25007
Status: Active
Manufacturer: Yongkang Xinhao Industry and Trade Co. Ltd., of China
Sold By: Droyd.com
Manufactured In: China
Units Affected: About 400
Distributed To: Nationwide
Importer: Reyhee Group Inc., dba RGI Global, of Ontario, California
Contact: Reyhee Group at 800-333-3729 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@droyd.com, or online at www.droyd.com/pages/safety-recall or www.droyd.com and click "Safety Recall" at the top of the page for more information.
Agency Last Updated: October 10, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response