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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards

Agency Publication Date: June 17, 2020
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Summary

Rexair is recalling approximately 38,000 Rainbow SRX water-based filtration vacuum cleaners because the internal circuit board can spark. This defect has caused two reported fires, posing significant fire and burn hazards to users. These black vacuums with blue trim were sold by authorized distributors nationwide between June 2019 and June 2020 for about $3,200.

Risk

The vacuum's circuit board can malfunction and produce sparks during operation. This can lead to the machine catching fire, which has already been reported in two incidents, potentially causing burns or property damage.

What You Should Do

  1. Check your vacuum for the 'SRX' logo on the front panels and verify if it has model number RHCS19 Type 120 and a serial number between 22003399 and 22077889.
  2. Immediately unplug and stop using the affected Rainbow SRX vacuum cleaner to prevent fire risk.
  3. Contact an authorized Rainbow distributor to arrange for a free repair of the vacuum's circuit board.
  4. Locate your nearest distributor by entering your serial number at https://rainbowsystem.com/SRX-120-Repair/ or call Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.

Contact: Contact the authorized distributor listed on the SRX sales receipt, or locate the nearest authorized distributor by entering the SRX vacuum’s serial number into the distributor locator found on the Rexair website https://rainbowsystem.com/SRX-120-Repair/ or contact Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET or online at https://rainbowsystem.com and click on the recall button on the homepage for more information.

Affected Products

Product: Rainbow SRX water-based filtration vacuum cleaner
Model:
RHCS19 Type 120
Lot Numbers:
Serial Number Range 22003399 through 22077889
Date Ranges: June 2019 through June 2020

Product Images

Recalled Rainbow SRX Vacuum

Recalled Rainbow SRX Vacuum

Model number label location for recalled Rainbow SRX Vacuum

Model number label location for recalled Rainbow SRX Vacuum

Serial number location on the Rainbow SRX vacuum

Serial number location on the Rainbow SRX vacuum

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20138
Status: Active
Manufacturer: Rexair LLC, of Troy, Mich.
Sold By: Independent authorized Rainbow distributors nationwide to consumers from June 2019 through June 2020 for about $3,200.
Manufactured In: United States
Units Affected: About 38,000 (In addition, about 4,800 sold in Canada)
Distributed To: Nationwide
Contact: Contact the authorized distributor listed on the SRX sales receipt, or locate the nearest authorized distributor by entering the SRX vacuum’s serial number into the distributor locator found on the Rexair website https://rainbowsystem.com/SRX-120-Repair/ or contact Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET or online at https://rainbowsystem.com and click on the recall button on the homepage for more information.
Agency Last Updated: June 17, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response