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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Drug
Personal Care & Cosmetics/Oral Care

The Natural Dentist Healthy Balance Mouthwash Recalled for Labeling Mix-up

Agency Publication Date: January 13, 2022
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Summary

Revive Personal Products Company is recalling 258 bottles of The Natural Dentist Healthy Balance Peppermint Sage mouthwash. The recall was initiated because of a labeling error where the back label incorrectly lists the active ingredient as Menthol instead of Peppermint Oil and Sage Oil. The mislabeled bottles also display the wrong barcode (UPC) on the back. No injuries or adverse reactions have been reported in connection with this labeling mix-up.

Risk

The back label incorrectly identifies the active ingredients, which may lead consumers to use a product containing ingredients they did not intend to use. This poses a potential risk to individuals with sensitivities or allergies to Menthol, Peppermint Oil, or Sage Oil.

What You Should Do

  1. The recalled product is The Natural Dentist Healthy Balance Peppermint Sage mouthwash (16.9 FL OZ / 500 mL) from lot 2091A with an expiration date of 7/2023.
  2. Identify the product by checking the back label: affected bottles incorrectly state the active ingredient is Menthol and display UPC 7 14132 00071 4 instead of Peppermint Oil and Sage Oil with UPC 7 14132 00073 8.
  3. If you have health concerns, contact your healthcare provider or pharmacist. Return any unused product to the place of purchase for a refund, throw it away, or contact the manufacturer for further instructions.
  4. Call the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) for additional questions.

Your Remedy Options

You have 2 options:

๐Ÿ’ฐOption 1: Full Refund
How to: Contact your healthcare provider or pharmacist for guidance, or return any unused product to the place of purchase for a refund
๐Ÿ—‘๏ธOption 2: Dispose of Product
How to: Throw the product away. For prescription medications, a DEA take-back location or pharmacy mail-back program is preferred when available.

Affected Products

Product: The Natural Dentist Healthy Balance Peppermint Sage (16.9 FL OZ)
Variants: Peppermint Sage, Menthol 0.12%
UPC Codes:
714132000714
Lot Numbers:
2091A (Exp 7/2023)

Back label incorrectly states active ingredient as Menthol with UPC 7 14132 00071 4 instead of Peppermint Oil and Sage Oil with UPC 7 14132 00073 8.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 89289
Status: Active
Manufacturer: Revive Personal Products Company
Manufactured In: United States
Units Affected: 258 bottles
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.