About 3,700 Residential Elevators traction models (LLT-952, LLT-953, LLT-954, and LLT-955) are being recalled because the elevator cab can rise unexpectedly to the top of the shaft and stop abruptly. This defect can cause passengers inside the cab to be thrown or struck, posing a serious impact hazard. While four incidents of the elevator rising unexpectedly have been reported, no injuries have been confirmed. These units were sold and installed in homes nationwide between January 2015 and April 2017 for between $18,000 and $50,000. Consumers should stop using the elevators and contact the manufacturer for a free inspection and repair.
The elevator cab can move upward without a command and hit the top of the elevator shaft suddenly. This abrupt stop can cause passengers to fall or hit the interior of the cab, resulting in impact injuries.
Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection and, where a replacement part is needed, a free repair. Elevators that have been inspected by the company since May 2017 do not require a new inspection. Residential Elevators is able to determine whether a residential elevator is included in the recall by the consumer's street address. The firm is contacting all known purchasers directly.
Operating panel inside the elevator cab identifying the manufacturer
The door to the elevator generally matches all other doors in the home. The elevator gate may be open metal lattice or a solid folded sliding door.
The door to the elevator generally matches all other doors in the home. The elevator gate may be open metal lattice or a solid folded sliding door.
Recalled traction elevator
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response