Residential Elevators is recalling about 6,300 traction residential elevators, specifically models LLT-952, LLT-953, LLT-954, and LLT-955, due to a serious mechanical defect. The elevator cab can rise unexpectedly and stop abruptly at the top of the shaft, which poses an impact hazard to people inside. There have been eight confirmed reports of motor gearbox assembly failures, and although no injuries have been reported, consumers should immediately stop using these elevators until they are repaired. The affected units were sold and installed nationwide between January 2014 and April 2017.
The motor gearbox assembly can fail, causing the elevator cab to surge upward and hit the top of the elevator shaft without warning. This sudden stop can cause occupants inside the cab to be thrown or struck, resulting in impact injuries.
Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been inspected as part of the firm's March 29, 2018 recall. Some elevators may have already received the new CPSC approved remedy for this recall. Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumer's street address. Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.
Operating panel inside the cab of the recalled elevator identifying the manufacturer
Recalled traction elevator
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response