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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Medical Devices/Home Healthcare

Residential Elevators Recalled by Savaria Corporation Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Agency Publication Date: January 11, 2022
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Summary

Savaria Corporation has recalled approximately 19,500 residential elevators branded under the Savaria and Garaventa names, including models Eclipse, Infinity, Kwiklift, MR, and HR. These elevators were manufactured between 1999 and 2021 and sold for residential use across the United States. The recall addresses a hazardous gap between the exterior landing door and the interior elevator car door that can entrap children, posing a serious risk of injury or death. Consumers should keep children away from the elevators and contact Savaria for free space guards and installation assistance.

Risk

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate. If the elevator is called to another floor while a child is in this gap, the child can be crushed or pinned, leading to serious injury or death.

What You Should Do

  1. Immediately keep unsupervised young children away from the recalled residential elevators until the safety issue is addressed.
  2. Identify if your elevator is affected by checking the controller for the brand names Savaria or Garaventa and the model names Eclipse, Infinity, Kwiklift, MR, or HR.
  3. Contact Savaria toll-free at 855-983-5520 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.home-elevator-door-gap.com or www.savaria.com for instructions on how to measure for space guards to correct any hazardous gap.
  4. Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.
  5. For additional questions or concerns, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.

Contact: Savaria toll-free at 855-983-5520 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.home-elevator-door-gap.com or www.savaria.com and click on "Recall" at the bottom of the page for more information.

Affected Products

Product: Savaria Branded Residential Elevator (Eclipse, Infinity, Kwiklift, MR, and HR)
Model:
Eclipse
Infinity
Kwiklift
MR
HR
Date Ranges: January 1999 through December 2021
Product: Garaventa Branded Residential Elevator (Eclipse, Infinity, Kwiklift, MR, and HR)
Model:
Eclipse
Infinity
Kwiklift
MR
HR
Date Ranges: January 1999 through December 2021

Product Images

Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.

Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.

Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death.

Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death.

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 22047
Status: Active
Manufacturer: Savaria Corporation, of Canada
Sold By: Savaria and Garaventa branded residential elevators and parts were sold nationwide through a network of authorized dealers and, occasionally, directly to consumers from January 1999 through December 2021 for between approximately $20,000 to $35,000 including installation.
Manufactured In: Canada
Units Affected: About 19,500
Distributed To: Nationwide
Contact: Savaria toll-free at 855-983-5520 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.home-elevator-door-gap.com or www.savaria.com and click on "Recall" at the bottom of the page for more information.
Agency Last Updated: January 11, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response