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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Kia America, Inc: Remote Smart Parking Assist Failure

Agency Publication Date: September 17, 2024
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Summary

Kia America, Inc. is recalling approximately 12,400 of its 2024 EV9 vehicles due to a software error in the Remote Smart Parking Assist system. This feature, which allows the vehicle to be moved remotely, may miscalculate stopping distances, potentially failing to stop as expected. Authorized dealers will resolve this issue by providing a free software update for the integrated electronic brake system.

Risk

A software error may cause the vehicle to miscalculate how much distance it needs to stop while using the remote parking feature, which can result in the vehicle failing to stop for obstacles and increasing the risk of a crash.

What You Should Do

  1. Confirm if your vehicle is affected by checking your model year (2024) and model (EV9) or by contacting Kia customer service at 1-800-333-4542 regarding recall number SC324.
  2. Contact an authorized Kia dealer to schedule an appointment for a free update to the integrated electronic brake software.
  3. For additional information, you may visit the National Highway Traffic Safety Administration website at www.nhtsa.gov or call the Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Your Remedy Options

๐Ÿ”งFree Repair

Free software update for the integrated electronic brake system.

How to: Contact a Kia dealer to have the integrated electronic brake software updated at no cost.

Affected Products

Product: 2024 Kia EV9

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V693000
Status: Active
Manufacturer: Kia America, Inc.
Sold By: Authorized Kia Dealers
Units Affected: 12,400 vehicles(12400% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: October 4, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SC324
Agency Last Updated: October 8, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response