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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Batteries & Chargers

RELiON InSight Series Lithium Batteries Recalled for Fire and Burn Hazards

Agency Publication Date: March 2, 2023
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Summary

RELiON Battery has recalled about 7,250 InSight Series® 48V lithium-ion batteries because they can overheat, posing fire and thermal burn hazards. The recall specifically involves model number 48V030-GC2, which was sold for approximately $1,350 between May 2021 and November 2022. The company has received five reports of these batteries overheating, though no injuries have been reported to date. RELiON is offering a free repair for all affected units.

Risk

The batteries can overheat during use or while charging, which can lead to fires or thermal burns. There have been five reported incidents of batteries overheating.

What You Should Do

  1. This recall involves RELiON InSight Series® 48V lithium-ion batteries (model number 48V030-GC2) used in golf carts, low-speed vehicles, automated guided vehicles, and utility terrain vehicles.
  2. Identify if your battery is affected by checking the label located on the side of the battery, below the negative terminal, for model number 48V030-GC2 and its serial number. See the Affected Products section below for the full list of affected codes.
  3. Immediately stop using the recalled RELiON InSight Series® 48V batteries and disconnect them from any devices or chargers.
  4. Contact RELiON Battery at 803-324-6644 from 8 a.m. to 5 p.m. ET Monday through Friday, email AMER-recall@oneasg.com, or visit www.relionbattery.com/product-recall-us to arrange for a free repair.
  5. RELiON will provide a shipping container for the free return of the recalled batteries and will ship back a repaired battery with an equivalent remaining cycle life and a six-month warranty extension.
  6. Call the CPSC Hotline at 800-638-2772 for additional information regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately. RELiON will also extend the warranty on replaced batteries for an additional six months beyond the original warranty period.

Contact: RELiON collect at 803-324-6644 from 8 a.m. to 5 p.m. ET Monday through Friday, or email at AMER-recall@oneasg.com, online at www.relionbattery.com/product-recall-us or www.relionbattery.com and click on Product Recalls at the bottom of the page.

Affected Products

Product: RELiON InSight Series® 48V lithium-ion battery
Variants: 48V
Model:
48V030-GC2
Serial Numbers:
RB48300020210314057 - RB48300020210314729
RB48300020210330001 - RB48300020210330715
RB48300020210507012 - RB48300020221016550
Date Ranges: Sold May 2021 through November 2022

The serial number is found on the side of the battery below the negative terminal.

Product Images

Recalled RELiON InSight Series® 48V lithium-ion batteries

Recalled RELiON InSight Series® 48V lithium-ion batteries

Serial number can be located on the side of the battery below the negative terminal

Serial number can be located on the side of the battery below the negative terminal

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23140
Status: Active
Sold By: Authorized RELiON distributors; relionbattery.com
Distributor: RELiON Battery of Menomonee Falls, Wisconsin
Manufactured In: China
Units Affected: About 7,250 (In addition, about 121 were sold in Canada)
Distributed To: Nationwide
Contact: RELiON collect at 803-324-6644 from 8 a.m. to 5 p.m. ET Monday through Friday, or email at AMER-recall@oneasg.com, online at www.relionbattery.com/product-recall-us or www.relionbattery.com and click on Product Recalls at the bottom of the page.
Agency Last Updated: March 2, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response