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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Living Room

Regency Fireplace Products Recalls Gas Stove Fireplaces Due to Explosion and Injury Hazards

Agency Publication Date: May 15, 2018
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Summary

Regency is recalling about 13,700 Ultimate U37 and U39 direct vent gas stove fireplaces because the pressure release system can fail, causing the unit to explode. The recall includes black stoves with gold or silver door trim sold nationwide between January 2001 and January 2018 for approximately $2,800. Regency has received three reports of pressure system failures and one report of a door hinge breaking, including one incident involving minor cuts to a consumer's legs. Owners should immediately stop using these fireplaces, shut off the gas supply, and contact Regency for a free repair.

Risk

The stove's pressure release system can malfunction, leading to an explosion of the unit. This defect can cause the glass door or components to shatter or break, posing a risk of severe impact or laceration injuries to anyone nearby.

What You Should Do

  1. Immediately stop using the recalled Regency Ultimate gas stove fireplaces and turn off the gas supply to the unit.
  2. Identify your fireplace by looking for the 'Regency' logo on the front, bottom left corner of the stove's pedestal.
  3. Check the model and serial number on the label located on the inside of the front panel door. Affected U39 model serial number ranges include 41001 - 42602, 223000001 - 223008520, and 315000001 - 315012548.
  4. Check for affected U37 model serial number ranges: 13735 - 13763, 31001 - 31795, 221000025 - 221002269, 221031585 - 221031745, and 313000001 - 313000457.
  5. Contact Regency toll-free at 866-867-4328 from 8 a.m. to 7 p.m. ET Monday through Friday, or email u39@regency-fire.com to schedule a free repair.
  6. You can also visit www.regency-fire.com and click on 'U39 notice' at the bottom of the page for more information and to verify your unit's status.
  7. For additional questions, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled gas stoves, turn off the gas supply to the unit, and contact Regency to schedule a free repair.

Contact: Regency toll-free at 866-867-4328 from 8 a.m. to 7 p.m. ET Monday through Friday, email at u39@regency-fire.com or online at www.regency-fire.com and click on “U39 notice” at the bottom of the page for more information.

Affected Products

Product: Regency Ultimate U39 direct vent gas stove fireplace
Model:
U39
Lot Numbers:
41001 - 42602
223000001 - 223008520
315000001 - 315012548
Date Ranges: January 2001 - January 2018
Product: Regency Ultimate U37 direct vent gas stove fireplace
Model:
U37
Lot Numbers:
13735 - 13763
31001 - 31795
221000025 - 221002269
221031585 - 221031745
313000001 - 313000457
Date Ranges: January 2001 - January 2018

Product Images

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18156
Status: Active
Manufacturer: FPI Fireplace Products International Ltd., of Canada
Sold By: Fireplace distributors and stores nationwide from January 2001 through January 2018 for about $2,800.
Distributor: FPI Fireplace Products International Ltd., of Canada
Manufactured In: Canada
Units Affected: About 13,700 (in addition, 11,300 were sold in Canada and 10 were sold in Mexico)
Distributed To: Nationwide
Importer: Fireplace Products U.S. Inc., of Blaine, Wash.
Contact: Regency toll-free at 866-867-4328 from 8 a.m. to 7 p.m. ET Monday through Friday, email at u39@regency-fire.com or online at www.regency-fire.com and click on “U39 notice” at the bottom of the page for more information.
Agency Last Updated: May 15, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response