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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Mitsubishi Motors North America, Inc.: 2022-2023 Outlander Vehicles Recalled for Rearview Camera Display Failure

Agency Publication Date: June 6, 2023
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Summary

Mitsubishi Motors North America is recalling approximately 89,907 vehicles, specifically 2022-2023 Outlander and 2023 Outlander PHEV models. A software error in the in-vehicle infotainment system (A-IVI) can prevent the backup camera's rearview image from appearing on the display when the vehicle is in reverse. Dealers will provide a free software update to correct this issue and ensure compliance with federal safety standards for rear visibility.

Risk

If the rearview camera fails to display an image while backing up, it reduces the driver's visibility of the area behind the vehicle. This failure increases the risk of hitting a person or object, potentially leading to a crash or injury.

What You Should Do

  1. Identify if your vehicle is affected: This recall involves certain 2022-2023 Mitsubishi Outlander and 2023 Mitsubishi Outlander PHEV vehicles.
  2. Check your records or contact a dealer to see if your vehicle is part of recall number SR-23-001 (or the newer replacement recall 25V369).
  3. Contact Mitsubishi Motors North America (MMNA) customer service at 1-888-648-7820 to schedule a free software update for your in-vehicle infotainment system.
  4. Visit an authorized Mitsubishi dealer to have the A-IVI software updated at no cost to you.
  5. For additional questions, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Infotainment system software update

How to: Contact a Mitsubishi dealer to have the A-IVI software updated free of charge.

Affected Products

Product: 2022-2023 Mitsubishi Outlander
Product: 2023 Mitsubishi Outlander PHEV

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V345000
Status: Active
Manufacturer: Mitsubishi Motors North America, Inc.
Sold By: Mitsubishi dealers
Units Affected: 89,907 vehicles(1% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: June 20, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SR-23-001
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response