Ford is recalling approximately 523 Explorer Police Interceptor Utility vehicles from the 2020-2022 model years that are equipped with a 12.1-inch Integrated Computer Screen (ICS). In these vehicles, if a driver uses the 'Display On/Off' button to turn the screen off before shifting into reverse, the backup camera image will fail to appear. Dealers will provide a free software update to the computer screen system to ensure the rearview image displays correctly. Owners were previously notified by mail starting July 27, 2023.
A backup camera that fails to display an image significantly reduces the driver’s visibility of the area behind the vehicle. This failure increases the danger of backing into people or objects, which poses a serious risk of a crash or injury.
Dealers will update the Integrated Computer Screen (ICS) software.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response