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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Tesla, Inc.: 2023 Model X Recalled for Rearview Image Display Failure

Agency Publication Date: April 5, 2023
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Summary

Tesla is recalling 38 of its 2023 Model X vehicles because the rearview camera image may not appear when the driver shifts into reverse. These specific vehicles are equipped with Full Self-Driving Computer 4.0 and were running software version 2023.2.200, which experienced weak camera signal strength. Tesla has already issued an over-the-air (OTA) software update to fix the issue, and all affected vehicles have been updated.

Risk

If the rearview image fails to display while the vehicle is in reverse, the driver's visibility is significantly reduced. This increases the risk of a backup collision or injury to pedestrians and property.

What You Should Do

  1. Confirm your vehicle is a 2023 Tesla Model X equipped with Full Self-Driving Computer 4.0 and check your software version history for release 2023.2.200.
  2. Verify that your vehicle has received and installed the latest over-the-air (OTA) software update from Tesla, which corrects the camera signal strength issue.
  3. If you have questions about the update or believe your vehicle still lacks the fix, contact Tesla customer service at 1-877-798-3752 and reference recall number 23V244.
  4. Contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.

Your Remedy Options

๐Ÿ”งFree Repair

Over-the-air (OTA) software update

How to: Tesla has released an OTA software update free of charge to all affected vehicles to resolve the weak camera signal.

Affected Products

Product: 2023 Tesla Model X
Part / Model:
Full Self-Driving Computer 4.0
Software version 2023.2.200

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V244000
Status: Active
Manufacturer: Tesla, Inc.
Sold By: Tesla, Inc.
Units Affected: 38 vehicles(38% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: Yes โ€” fix may be delivered as an over-the-air software update
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: March 9, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: May 18, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response